Dorado Software Redcell Managed Services (MSP)
Redcell Portfolio of Management Services to Enhance your MSP Business:
While the customer demand for outsourced IT & operations functions and services continue to gain popularity to reduce maintenance and training costs, Managed Service Providers (MSPs) face many challenges to satisfy this demand, including:
- Differentiating themselves from hardware resale commoditization and "me too" monitoring capabilities; and
- Diverse service offerings requires diverse expertise, and a usually a different tool for each service offered
The Redcell product portfolio offers MSPs a single console to offer a full lifecycle of management services including: discovery, topology, dependencies (CMDB), inventory, configuration management of resources & assets, service and application allocation and provisioning, proactive monitoring, health performance and change compliance, event notification and troubleshooting, remediation and resolution, OS/ firmware updates and patching.
The Redcell MSP solution provides the ability to offer a portfolio of revenue generating services, such as:
- Monitoring
- Basic event/fault
- Change detection
- Compliance (configuration and/or security)
- Security Event
- Performance (Basic, Advanced QoS, and/or Advanced VoIP)
- Advanced Monitoring (Application/Service)
- Configuration
- Deployment/Configuration
- Backup & restore
- Update & patch
- Service / Application provisioning an deployment
- Disaster recovery
- Inventory and Auditing of Assets
- Automated remediation, configuration, disaster recovery
Benefits:
- Increase Margins
- Drive stickier, more intimate relationships with customers
- Quickly Generate New and Reoccurring Revenue Streams
- Differentiate Your Business and Gain Account Control
- Reduce Operational Costs of Service Delivery Agentless Management
- Capitalize on Market for Compliance & IT Governance
- Deliver New & Pro-Active Services
- Improve ROI of Service Delivery
- Reseller License with Unlimited Use
- Bundled Application Pricing
Device Support:
Multi-vendor, multi-technology:
- Supports converging IT technologies - security, networking, and storage devices; systems, media gateways, and applications - from leading vendors like Cisco, Juniper, Extreme, Dell, Microsoft, Foundry, Linux, HP, Avaya, Aruba, Oracle, EMC, Nortel, 3Com, Brocade and more!
Download the Redcell Managed Services Solution Datasheet (PDF).
| Dorado Software Products | ||
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| Redcell Managed Services | ||
| Redcell Managed Services, MSP Package | Get a Quote Today! Starting at $25,000.00 |
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