Dorado Software - Infrastructure Management Software.Dorado Software Redcell Managed Services (MSP)

Redcell Portfolio of Management Services to Enhance your MSP Business:

While the customer demand for outsourced IT & operations functions and services continue to gain popularity to reduce maintenance and training costs, Managed Service Providers (MSPs) face many challenges to satisfy this demand, including:

  • Differentiating themselves from hardware resale commoditization and "me too" monitoring capabilities; and
  • Diverse service offerings requires diverse expertise, and a usually a different tool for each service offered

The Redcell product portfolio offers MSPs a single console to offer a full lifecycle of management services including: discovery, topology, dependencies (CMDB), inventory, configuration management of resources & assets, service and application allocation and provisioning, proactive monitoring, health performance and change compliance, event notification and troubleshooting, remediation and resolution, OS/ firmware updates and patching.

The Redcell MSP solution provides the ability to offer a portfolio of revenue generating services, such as:

  • Monitoring
    • Basic event/fault
    • Change detection
    • Compliance (configuration and/or security)
    • Security Event
    • Performance (Basic, Advanced QoS, and/or Advanced VoIP)
    • Advanced Monitoring (Application/Service)
  • Configuration
  • Deployment/Configuration
  • Backup & restore
  • Update & patch
  • Service / Application provisioning an deployment
  • Disaster recovery
  • Inventory and Auditing of Assets
  • Automated remediation, configuration, disaster recovery
Benefits:
  • Increase Margins
  • Drive stickier, more intimate relationships with customers
  • Quickly Generate New and Reoccurring Revenue Streams
  • Differentiate Your Business and Gain Account Control
  • Reduce Operational Costs of Service Delivery Agentless Management
  • Capitalize on Market for Compliance & IT Governance
  • Deliver New & Pro-Active Services
  • Improve ROI of Service Delivery
  • Reseller License with Unlimited Use
  • Bundled Application Pricing

Device Support:

Multi-vendor, multi-technology:

  • Supports converging IT technologies - security, networking, and storage devices; systems, media gateways, and applications - from leading vendors like Cisco, Juniper, Extreme, Dell, Microsoft, Foundry, Linux, HP, Avaya, Aruba, Oracle, EMC, Nortel, 3Com, Brocade and more!
Dorado Software Documentation
Download the Redcell Managed Services Solution Datasheet (PDF).

 

Dorado Software Product
Redcell Managed Services
Redcell Managed Services, MSP Package Get a Quote Today!
Starting at $25,000.00
Get a Quote! Click here

 

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