Dorado Software - Infrastructure Management Software.Service Management & Operations

Suite of service creation, provisioning and activation products to quickly add revenue-generating services

Service Providers are constantly looking for ways to speed delivery to market without compromising quality. Automation is the only way to effectively accomplish this task. Manual solutions and CLI are labor intensive and error prone which results in lost revenue and customer dissatisfaction.

A single system to automate repeatable processes not only makes the fulfillment process significantly quicker but also eliminates costly errors. But it can't stop there. Once services are deployed, customers frequently need to change their service. For example a customer may require more bandwidth, or a different configuration. Redcell allows service providers to react quickly and efficiently to these customer needs. The result is delivering services to the end user faster, and with higher level of quality.

Redcell lets providers deploy and manage their MPLS network or IP service regardless of vendor or device type. Redcell comes out-of-the-box ready to support a wide range of equipment, and with integrated tools, it's easy to customize support for a wider range of vendors and devices. Redcell is also flexible enough to handle any next generation service that will come along, or integrate with other OSS/BSS systems. Redcell extends beyond the edge to provision services out to the CPE equipment providing an entire end-to-end solution... with one system!

Customizable & Off-the-Shelf

Redcell is the most versatile and fully-featured Customizable Off-the-Shelf solution available on the market for integrated multi-vendor flow-through provisioning and service assurance.

Customizable & Off-the-Shelf

To be competitive, Service Providers must use their resources effectively and efficiently while quickly delivering converging services. Providers that keep up with the demand to deliver new services – IPTV, data, VoIP, Wireless – at the highest level of quality will emerge as leaders.

Redcell’s integrated products let service providers move from cumbersome, time-consuming provisioning, to quick, efficient, and automated service-aware delivery.  Redcell offers a single end-to-end solution to configure, manage, and troubleshoot converging services and networks.

MPLS Module:

Quickly Define and Manage MPLS Services

Redcell Service Center - MPLS provides network operators the ability to simply define and manage Multi-Protocol Label Switching (MPLS) services such as Label Switched Paths (LSP) and Named Paths. LSPs, using Resource Reservation Protocol (RSVP), can determine the best path to a destination in ways the IGP (Internal Gateway Protocols) cannot. These unidirectional paths allow customers to provide better Quality of Service (QoS) or loss guarantees that require higher-grade connections.

L2 VPN/VPLS Module:

Redcell Service Center L2 (RSC-L2) provides a common user interface for creating, allocating, and provisioning of Layer 2 MPLS services and LDP-based Virtual Private LAN Services (VPLS).

MPLS VPN Services

  • BGP-based (Kompella Internet Draft)
  • LDP-based (Martini Internet Draft)
  • Circuit Cross Connects / Translation Cross Connects

VPLS Services

RSC-L2 also supports Virtual Private LAN Service (VPLS) – a Layer 2 service that emulates a LAN across an MPLS-enabled IP network, allowing standard Ethernet devices to communicate with each other as if they were connected to a common LAN segment.

L3 VPN Module:

Layer 3 - BGP

Redcell Service Center-Layer (RSC-L3) automates network management and supports edge-to-core, multi-vendor, optimized layer 3 MPLS VPN administration. It can automate and consolidate VPN administration, for flow-through VPN provisioning.

RSC-L3 can centrally manage VPNs, configuring the edge routers to establish connecting sites in the customer VPN. And when used in conjunction with RSC-MPLS, you can define the paths that customer information will traverse across the MPLS backbone

IPSec Module:

Redcell Service Center-IPSec (RSC-IPSec) lets network operators configure and manage all types of IPSec VPNs, including site-to-site, remote user and extranet, across multi-vendor networks. . Security policies initiate fully automated provisioning actions, immediately applying the correct device configuration needed to deploy an IPSec VPN service. Traffic and fault information can be retrieved from VPN devices for drill-down monitoring, reporting and problem resolution.

RSC-IPSec provides connections over an IP network to ensure private connections exist over the internet. It uses a site-based (not device-based) transaction model with a best effort provisioning option. Because it tracks the VPN's state at the VPN, Site, and link level, it can even retry provisioning at the VPN, Site, and individual link level for complete flow-through provisioning.

RSC-IPSec user policies at the network topology level, eliminating the need to manage complicated, time-consuming device-level details. And by integrating with a number of enterprise and network management platforms, network administrators can streamline their existing processes.

In addition to the common Redcell Service Center capabilities, like customer site creation and service discovery, Redcell Service Center-IPSec VPN (RSC-IPSec) includes a series of screens that sets up an IPSec VPN or IPSec tunnel. RSC-IPSec provides the following for such VPNs:

RSC-IPSec provides the following for such VPNs:

  • Layer 3 Tunnels and Routing
  • Site-to-site tunnel connections
  • Routed over Internet
  • Secured by IPSec

Service Policy Module:

Redcell Service Policy Manager simplifies Network Operators' jobs with a simplified graphical interface to configure, manage, and deploy service policies on your network infrastructure. Redcell Service Policy Manager eliminates complex policy deployment and provides a more reliable, repeatable method of implementing policies.

Key Features:

  • Define rules and rule templates that process service or application content within managed environments
  • Select and initiate policies using templates configured by a more advanced user
  • See Policies from a centralized repository and GUI console
  • Version policies for a complete history and audit trail of all modifications
  • Preview and inspect Service Policies before deploying
  • Inspect differences between individual or versions of policies
  • Dynamically deploy Policies through Redcell's central scheduler, a Web Service API, or based upon events
  • Customizable user role and permission controls
Service Policies building blocks:
  • Conditions: defined filters that control how to identify network content
  • Actions: define how to treat traffic that matches the condition filter at a Policy Enforcement Point
Policy Definition Points (PDPs) Devices, Servers or other Entities where Policies reside after they are downloaded
Policy Enforcement Points (PEPs) Entities configured with a one or more policy rules. These are responsible for enforcing the rule and performing the associated actions. A PEP may be the same entity as the PDP, or it could be a subcomponent of the PDP. For example: A router can be a PDP while an interface on the router would be the PEP.
PEP Examples:
  • Network Router
  • Network Switch
  • Port on a Router or Switch
  • Logical Interface on a Router or Switch
  • Virtual Router on a Router
  • Firewall Appliance
  • Context or Zone (security segment) on a Firewall Appliance
  • Logical partition, such as an interface, within a Context or Zone on a Firewall Appliance
  • Application Server
  • Web Application Proxy or Load Balancer
Service Policy Rules Examples:
Access Control Lists (ACLs) Packet filtering and apply configurations controlling the traffic forwarding for traffic traversing a PEP
Inspection Rules Perform deep packet inspection -- with content rules specific to an application -- and control the forwarding or dropping of the specific application traffic
Class of Service (CoS) Remark traffic based upon technology-specific classification schemes (IP Diff Serv, IEE 802.1p priority queues)
Quality of Service (QoS) Configure traffic queuing and network traffic shaping or Bandwidth Limits
Creating a Policy Policy Definition and Enforcement Points join with the Policy Template to define where a policy is deployed. For instance, a VPN service can provide its end points, meshed with a Service Policy Template already predefined by a more skilled Network Administrator. The combination results in one or more specific policies applicable for the VPN Service, based upon its appropriate service level.