| To keep you up
and running, Dorado Software's Technical Support Center is
available to meet your organization's needs with tailored
customer support service plans including 24x7 assistance.
Dorado Software's experienced, knowledgeable and accessible
team of technical engineers provides attention through every
aspect of the operational process, from development to
implementation to production system support. By adhering to
problem escalation and resolution processes, they are committed
to ensuring customers get up and stay up fast.
All Dorado customers are provided with unlimited calls and
email support to Dorado's Technical Support Center during normal
business hours, Monday - Friday, 9 AM to 5 PM, Pacific Standard
Time (PST), excluding US standard holidays. In addition, Dorado
offers an enhanced support package that includes unlimited calls
24 hours a day, 7 days a week.
- To call the Technical Support Center:
916-673-1127
- To email Technical Customer Support: tsc@doradosoftware.com
|
Dorado
Software Support Services