Dorado Software - Infrastructure Management Software.Dorado Software Support Services

To keep you up and running, Dorado Software's Technical Support Center is available to meet your organization's needs with tailored customer support service plans including 24x7 assistance.

Dorado Software's experienced, knowledgeable and accessible team of technical engineers provides attention through every aspect of the operational process, from development to implementation to production system support. By adhering to problem escalation and resolution processes, they are committed to ensuring customers get up and stay up fast.

All Dorado customers are provided with unlimited calls and email support to Dorado's Technical Support Center during normal business hours, Monday - Friday, 9 AM to 5 PM, Pacific Standard Time (PST), excluding US standard holidays. In addition, Dorado offers an enhanced support package that includes unlimited calls 24 hours a day, 7 days a week.